“We had reason to call on the services of the DIWC Rise and Shine supply staff on a regular basis because of staff absence. The service is well managed, flexible and responsive. We have a very multi-cultural service and so having staff reflecting the children’s own cultures has given real added value. On the whole excellent with some staff members really standing out through showing a real interest in and commitment to working with our children. As above the team are well managed, clear about their roles in terms of being ready to take on the challenges of working in a new environment, asking questions etc. Having a multi-cultural workforce especially for when children and their parents don’t speak any or much English, all staff being trained and registered with the SSSC. Staff having a lot of experience in building based and mobile crèches”.